The Brutal Truth About Winning Black Friday & Cyber Monday for Businesses
by Chad de Lisle • October 2, 2025
Black Friday and Cyber Monday aren’t just “shopping days.” They’re the Super Bowl of business growth. These two critical times define Q4 success for e-commerce brands and retailers.
But here’s the problem: most companies treat BFCM like a holiday gamble. They throw together discounts, scramble for ads, and pray their campaigns land. Unfortunately, what they often end up with is:
- Bloated ad spends
- Minimal profits
- And customers who never come back
The Secret to BFCM Success? Clarity.
The brands that win BFCM are the ones who align their Vision, Strategy, and Execution—early. Let’s break down this proven framework.
1️⃣ Vision: What Does Winning Actually Look Like?
Too many leaders head into BFCM without defining what “winning” looks like.
👉 Do you want new customer acquisition?
👉 Do you want to maximize holiday revenue?
👉 Do you want to grow retention and LTV into Q1?
Without vision, you’re chasing noise. Your team celebrates clicks while revenue targets miss.
One brand came to us with that problem. Once we aligned on vision—specifically, new customer acquisition—they had their highest weekly batch of new customers in nearly two years. That didn’t happen by accident. It happened because vision set the direction.
Gut check: Do you know what your holiday “win” is—or are you just hoping discounts will carry you through?
2️⃣ Strategy: Safe Doesn’t Sell
Here’s the harsh truth: A timid strategy kills growth.
Most businesses wait too long, offer timid discounts, or play it safe. That’s not strategy—that’s fear.
One brand we worked with decided to do the opposite. They started earlier, went bolder, and extended later. The result? 40% increase in net sales during the holidays.
Real strategy doesn’t mean doing everything. It means choosing the right levers:
- Scarcity messaging (e.g., “Only 200 left!”)
- Urgency cues (e.g., “Ends Tonight!”)
- Creative formats that stand out
Takeaway: Safe is the enemy of growth.
3️⃣ Execution: Momentum Compounds
Even the best vision and strategy are useless without tight execution.
The brands that win BFCM don’t just “run ads.” They:
- Prep creatives, promotions, and messaging weeks in advance
- Build urgency into every message (“Ending soon,” “Limited stock,” “Don’t miss out”)
- Align email, paid social, search, and CRO into one unified strategy
- Execute relentlessly throughout the entire funnel
One client who embraced this saw 91% YoY sales growth. Not from one campaign—but from relentless, disciplined execution across the customer journey.
That’s how momentum compounds.
The Opportunity Most Miss: Q5
While most brands pause after December 25, smart brands double down during Q5 (December 26–31).
Why?
- Lower ad competition
- High purchase intent (gift cards + cash gifts)
- Huge amounts of online traffic
Takeaway: Q5 is an untapped goldmine. Don’t turn off your campaigns too soon.
Final Word
Black Friday and Cyber Monday are more than just about discounts—they’re about clarity.
The businesses that align Vision, Strategy, and Execution will win Q4 and carry momentum into 2026. The businesses that don’t? They’ll look back at BFCM as “busywork” instead of a breakthrough.
So here’s the challenge:
👉 Do you have a clear vision for what winning looks like this holiday season?
👉 Does your strategy actually align with that vision—or are you just copying last year’s playbook?
👉 Is your execution built to compound momentum instead of chasing quick hits?
If you’re not sure, you’re already behind.
📞 We’re helping brands stand out (not blend in) this holiday season. If you want clarity on how to win:
BONUS:
🎁 Holiday Growth Playbook: 5 Moves That Win Q4
💡 Use this checklist to pressure-test your holiday strategy.
1️⃣ Start Early, End Late
👉 Launch promos before the noise peaks, and extend them past Cyber Monday. One client who did this saw a 40% increase in net sales during the holidays.
2️⃣ Define ONE Clear Win
👉 Is it new customers, LTV, or margin? Don’t chase everything. Brands that aligned vision around new customer acquisition drove their highest batch of new buyers in 2 years.
3️⃣ Build Urgency Everywhere
👉 “Ends tonight,” “Only 200 left,” “Don’t miss out.” Scarcity + time pressure drive action. Most brands play it too safe.
4️⃣ Integrate Every Channel
👉 Don’t let email, paid social, search, and CRO run as silos. When channels work as a system, execution compounds momentum—like the client who drove 91% YoY growth.
5️⃣ Don’t Sleep on Q5
👉 December 26–31 is the quiet goldmine: gift cards, holiday cash, and massive online traffic. Less competition, more intent.
⚡ Takeaway: Busy teams chase discounts. Winning teams align Vision, Strategy, and Execution to turn holiday chaos into holiday growth.