by Cydney Hatch October 10, 2018

Be in the Know: 2018 Holiday Marketing Statistics You Should Know

Are you ready for the holiday season? Yes, I know fall has barely just begun, but it’s never too early for retailers and e-tailers to start thinking about holiday marketing and sales. It’s a good time to be in retail, especially with shopping extravaganzas like Black Friday and Cyber Monday just around the corner.

At the moment, it is projected that U.S. shoppers will spend $119.99 billion with online retailers during the upcoming holiday shopping season of Nov. 1-Dec. 31. That’s a 15.5% increase compared with the estimated $103.88 billion spent online during the same period in 2017.

Talk about sleighing ALL THE WAY…

However, to really capitalize on the potential of the upcoming holiday season, retailers must know how mobile will dominate the shopper experience, the importance of social media brand awareness and how artificial intelligence-powered, personalized product recommendations will factor into holiday purchasing in order to successfully reach their full potential during the 2018 holiday shopping season.

To help you make the most of this holiday season, let’s take a look at a compiled list of some of the most important holiday marketing statistics you need to know in 2018 so you can plan accordingly. With this information, you can take a look into 2o18 holiday marketing trends and use them to shape up your holiday marketing for a jolly good time!

2018: Holiday Marketing Statistics to Consider

*Helpful numbers to put these statistics in perspective: The world population is 7.7 billion and the internet has 4.1 billion users.

General Holiday Shopping Statistics

Mobile and Online Holiday Shopping Statistics

  • Last year, Cyber Monday alone drove $2 billion dollars in one day through mobile!
  • In 2017, more than 40% of all online sales in November and December were made on mobile phones. This year, get ready for more than half of all online holiday purchases to occur on mobile.
  • 8 in 10 holiday shoppers are influenced by the internet before making a purchase (with search engines being the most influential).
  • December’s highest traffic day (on mobile at least)—is actually the day after Christmas
  • Mobile continues to be a driving force for ecommerce growth. US retail “mcommerce” sales were up more than 40% in Q4 2017, according to comScore Inc. eMarketer expects total US retail mcommerce sales will grow a further 32.7% in 2018.
  • Online sales accounted for 13.0% of total retail sales last year. And, in the first quarter of 2018, ecommerce accounted for 13.8% of total retail sales, a 1.4 percentage point increase from a year earlier, according to Internet Retailer estimates.
  • Thanksgiving 2017 marked the first time that computer order share dropped below 50%. On Christmas Day, mobile order share rose to 50%, marking the first time ever that mobile devices accounted for the majority of all purchases made.
  • Research from Winterberry Group found that only 1.3% of marketers are “extremely confident” in their data strategies, with analytics being the most desired addition for most teams.
  • December 23, 2017, (closely followed by Christmas Eve and Christmas) was the biggest day ever in the history of mobile commerce in the US: 48% of all purchases were made on smartphones.
  • 68% of shoppers visit YouTube on their smartphones to determine what to buy.
  • Voice search shopping will be 3% of holiday sales as 46% of Americans use voice devices like Alexa.
  •  8.8 billion data points were collected during Black Friday last year in the form of email signups and a host of other lead-generation tactics, roughly 3 billion emails were sent.
  • Conversions fall by up to 20% for every second delay of mobile page load time.
  • 83 percent of 18-44 year-old users will use their mobile phone inside a retail store—note by 2019, 33% of human population will be 18 years-old or younger
  • In 2018, the traffic originated from smartphones will be greater than all of the traffic in 2015 across all device types—PCs, tablets, laptops and phones
  • For the first time, traffic from social networks will exceed 5% of all traffic. Instagram is up 51% from 2017 in terms of retail shopping traffic.
  • 76% of mobile shoppers change their mind about which retailer/brand to buy from after searching online.
  • 55% of shoppers around the world have a more favorable view of businesses that respond to them over social media
  • Over $20 Billion worth of goods purchased between November and December will be returned.
  • The average holiday shopper spends around $935 online during the holidays.

Ecommerce Holiday Shopping Statistics

Now You Know!

Holiday statistics offer important insights you can use to guide your holiday marketing plans. We have the numbers to track everything we wish to manipulate and highlight in our marketing actions.

Use them and you can improve any business plan! As a marketer, you can’t help but be excited for holiday palooza 2018. Clearly, there are many opportunities for rapid growth!

But, as Stanley Marcus once said, “consumers are statistics, customers are people.” That is how you should use these numbers: to better serve and help your potential customers.

As an additional resource, I wanted to share Louise Lyer’s holiday calendar infographic to give you additional insights into holiday marketing you can take advantage of.

If you want help in creating strategies around some of these statistics, we can definitely help you make a plan! Contact me here!

What holiday statistics stood out to you? How do these holiday statistics change your marketing plans? Share your thoughts with me below!

  • Ecommerce

Cydney Hatch

Cydney Hatch

Cydney is a polka dot wearing business owner, photographer, cupcake enthusiast and writer, who through her work, shares her personal passions about visual marketing, branding and business strategy.

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